Terms and Conditions

1. Free Trial

We may offer a free trial subscription for our service. Unless you cancel at least 24 hours before the end of the free trial, you will be automatically charged the price indicated on the payment screen for the chosen subscription plan.

2. Subscription

The subscription is a one-time payment for support for one year.

3. Payment Method

Payment will be charged to the card you submitted at the time of purchase upon confirmation of subscription. You authorize us to charge the applicable subscription fees to the payment method that you submit.

4. Cancellation

If you signed up for Ask Sétu with different expectations, you can request cancellation by sending us an email at hello@asksetu.com. Canceling your subscription means that you will lose access to all premium features under your chosen plan.

We will not consider cancellation requests under the following conditions:
  • You haven’t respected the provided timelines & requirements for successful completion of the process.
  • More than 35% of the services under your plan have been completed.

5. Changing Plans

If you want to upgrade or downgrade your subscription plan, you can send us an email at hello@asksetu.com. Our team will get in touch within 48 hours to find the best solution for you.

Please note, that if you downgrade your plan, you will lose access to the features in your chosen plan. For more details about the different plans, please visit the Pricing page.

6. Refunds

If you signed up for Ask Sétu with different expectations and want a refund, you can send us an email at hello@asksetu.com. We will process your refund request within 30 days.

Please note that any refunds will immediately have an impact on your access to Premium features under your chosen plan We will not consider refund requests under the following conditions:
  • You haven’t respected the provided timelines & requirements for successful completion of the process.
  • More than 35% of the services under your plan have been completed.

Start planning your career in France.

Avoid expensive mistakes. Use the power of Generative AI, combined with human experts, to plan your ideal French career.